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Active listening!

Sounds funny when you phone in B2B acquisition speaks of listening! Since you should still talk to enumerate his arguments, telling the audience what a great one himself Hecht and the company where you work it! No one should not!

first listen is the day! Only with active listening we learn from the conversation partner what he really burns on his fingers, what are its need `s where the shoe pinches, etc. You hear noise, edge based on the above factors. And only He can also benefits the proposed solution and present as an idea.


Sounds:

During the call, the signals can of course be only acoustically. For example:

- with short words like "yes", "aha" "mhm", etc. indicate that you are still there and listen and understand what is at stake.

- With feedback such as "aha, I can understand," "we know from our customers," etc. Give your conversation partner feel that you are emotionally involved in the conversation are understanding and which is important for him.

- With understanding Prove signal that you listen attentively and are interested in understanding the other person. "Did I understand you correctly that," "You mean ....?" Grasp the reflections together briefly. This will make sure that you understand the other person.

Simple, is known as mentioned in a conversation! Important: do not overdo it, you just behave naturally.

effect:

With active listening to motivate the other party to talk, he may "throw out a heart." This helps Them in further conversation to find out what approach and benefits to the potential customer could be the most interesting.

accept but after a certain time (in practice has proven itself about 2 minutes) again the conversation. This gives enough time for the analysis of purpose and helps you defined before the call to reach our target and to guide the conversation in the desired direction. Only `s listen we do not actually get paid!