Even if one can speak in the current recall of the Japanese automaker's not just from industry leader, so Toyota is currently still the largest auto manufacturer in the world . They have not done everything wrong. In the book "The Toyota Way" the author, Jeffry K. Liker, Ph.D. University of Michgan, picked up the 14 management principles by industry leader and summarized in detail.
apply these principles I think for all industries and also to win new customers!
PS: The principle that was at the current quality problems "ignored" probably is the Principle 8: "Sit only reliable, thoroughly tested technology that serve the people and processes" ;
The 14 Management Principles of the worldwide automobile manufacturer with success!
Principle 1:
Base your management decisions on long-term philosophy, even if attributable to short-term profit targets go!
Principle 2:
worry you get for continuous processes to problems brought to light
Principle 3:
Use pull systems to avoid overproduction
Principle 4:
Provide a balanced production capacity
Principle 5: Create
a culture that allows immediately quality, rather than a culture of perpetual improvement
Principle 6:
Standardized steps are the foundation for continuous improvement and the transfer of responsibility to the employees
Principle 7:
Use visual control so no problems remain hidden
Principle 8:
Insert only reliable, thoroughly tested technology that serve the people and processes
Principle 9:
Develop leaders who know all the work procedures accurately and understand, live the company philosophy and other convey
Principle 10
Develop exceptional people and teams who follow the business philosophy
Liquid_Ag 11:
Respect your extended network of business partners and suppliers, adding they demand and assist, to
principle improve 12:
Make yourself a picture of the situation in order to understand fully (genchi genbutsu)
Principle 13:
Make decisions wisely and after Konsenprinzip. Weigh all options carefully, but you put the decisions taken by quickly.
Principle 14: Make
(kaizen) from your organization through relentless reflection (hansei) and continuos improve a truly learning organization
For a thorough reading of the topic: The Toyota Way Amazon
